Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or want to tell us what you think of the site? This page covers how to reach our team and what kind of enquiries we handle best.

How to Get in Touch

Email is the most reliable way to reach us. Write to [email protected] and we will aim to get back to you within a couple of working days. If your message is time-sensitive, say so up front and we will do our best to prioritise it.

Including a bit of context helps us route your message correctly — for example, whether you're asking about a specific operator, a state eligibility question, or something you noticed on one of our pages.

What We Can and Can't Help With

Our team can answer questions about how the site works, correct factual errors, and pass along feedback about the sweepstakes casinos we cover. There are some things we're not able to help with, though:

• Account or redemption issues — If you have a problem with a deposit, a Sweeps Coins redemption, or identity verification, that has to go through the operator itself, not us. We don't hold customer accounts or process any payments.
• Legal advice — We can point you toward general information about how sweepstakes rules and state availability tend to work, but we can't tell you whether a particular site is legal for you to use in your state. Always check the operator's own terms and your local rules if you're unsure.
• Guarantees about outcomes — We can't offer opinions on odds, payout speed, or anything implying a likely result, since casino-style games involve chance and no outcome is guaranteed.

Common Reasons Readers Contact Us

• General questions — Anything unclear about how sweepstakes casinos work, including the difference between Gold Coins and Sweepstakes Coins, or how the no-purchase-necessary entry method works.
• Corrections and updates — Operators change their welcome offers, eligible states, and terms fairly often. If you notice something on our site that looks outdated, we want to know.
• Feedback and suggestions — If there's a platform you'd like us to look at, or a topic around social casinos you'd like covered in more depth, let us know.
• Partnership enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible play concerns — If you or someone you know is struggling to keep play in check, mention this in your message and we'll point you toward general resources. Sweepstakes casinos still involve real engagement with chance-based games, and taking breaks or setting limits is worth considering even when no purchase is required.

What Happens After You Send a Message

A real person reads every email that comes in — we don't rely on automated replies to stand in for an actual answer. Our usual turnaround is about two working days, though it can run a little longer during busier periods.

If your enquiry relates to a specific operator's offer or eligibility, we may ask a follow-up question or two before we can give you a useful answer, since details like state availability and bonus terms can change without much notice.

Before You Reach Out

A few things are worth checking first, since they're often quicker to confirm directly:

• Welcome offers, minimum redemption thresholds, and accepted payment methods are set by each operator and can change — check the platform's own terms page for the current version.
• State availability for sweepstakes casinos varies and shifts over time, so it's worth confirming directly with the operator before signing up, rather than relying solely on what's published here.
• Age requirements differ by operator, with most platforms requiring users to be at least 18, and some setting the minimum at 21 in certain states.

If you're comparing options more broadly, our Best Non GamStop Casinos 2026 page may also be useful background reading, depending on what you're looking for.

Our Commitment to Accuracy

We try to keep our coverage of sweepstakes and social casinos current and honest, and reader input is a real part of that process. If something we've published affected your understanding of an offer, a state restriction, or a redemption process, we'd genuinely like to hear about it.

Thanks for taking the time to read this far — we look forward to your message.